The autonomous operations team that runs credit control, compliance and management accounts across your property stack — live today at Legacie.
A governed fleet that chases arrears daily, supervises every certificate on a 60/30/14-day ladder and delivers a before-7am finance pack — proven live across Legacie's ~3,300-unit portfolio with approval gates on spend and external sends.
The work lives in the seams
Tenancies, repairs, building compliance and the money each live in a different platform, so arrears chasing, certificate tracking and the monthly accounts are all run by hand across the seams.
Your stack today
Real software, wrapped as tools your agents can use — no rip-and-replace. Any system not listed is wrapped to order.
From your systems to your agents
We wrap each system as a clean, named tool at the MCP boundary — so a specialist sees tools, not vendor APIs, and one system breaking never cascades into the rest.
The specialists for real estate and property
Named agents, live in production at Legacie.
Credit Control Specialist
Chases rent and service-charge arrears across active tenancies daily, issues statements, applies statutory interest (S146/8/47/48) and reconciles payments, with an approval gate on every external send.
Live as Sarah · Credit Control Specialist (Legacie)
Blocks & Compliance Supervisor
Runs the 24/7 portfolio watch — gas, EICR and EPC expiry on a 60/30/14-day ladder, Fixflo repairs triage and contractor chasing — so no certificate is ever missed across the buildings.
Live as Henry · Blocks Support Agent (Legacie)
Management Accountant
Reconciles bank and ledger across Blocks Online and MRI and delivers the daily service-charge and lettings management pack as a contract-enforced email before the team is at their desk.
Live as Aaron · Management Accountant (Legacie)
Resident Correspondence Concierge
Triages the service-charge and repairs mailbox, classifies repair, lease and service-charge queries, drafts replies in the operator's voice and holds anything contentious for a human.
Live as Henry · Blocks Support Agent (Legacie)
Development Bid Writer
Discovers and triages relevant tenders, runs Companies House due diligence and writes compliant, branded PQQ and ITT submissions against a won-bid library.
Live as Jacob · Business Development Director (Legacie)
Lease & Document Controller
Maintains the lease, certificate and contract register, files inbound documents to the right building and unit, enforces version control and flags missing or expiring documents.
Live as Hugo · Construction Support Manager (Legacie)
What the fleet does
A governed specialist for each job — each allowed exactly one role, each gated, attributed and audited. We never put judgement and a send button in the same box.
Autonomous arrears and credit control
Credit ControllerChases rent and service-charge arrears across active tenancies daily, issues statements, applies statutory interest by jurisdiction and reconciles payments — politely and relentlessly, with an approval gate on every external send.
Outcome. Arrears across thousands of tenancies are worked every day instead of when someone has time — running live today across Legacie's monthly rent roll.
24/7 building compliance supervision
Compliance ManagerTracks gas, EICR and EPC certificate expiry across every building on a 60/30/14-day ladder, triages repairs and chases contractors, and keeps residents and leaseholders informed.
Outcome. No compliance certificate is missed across the portfolio — proven live supervising 3,300+ units across 28 buildings around the clock.
Daily management-accounts workbook
Management AccountantReconciles bank and ledger, prepares the management accounts with variance notes and delivers a scheduled finance workbook as a contract-enforced email.
Outcome. A daily finance pack lands before the team is at their desk — live at Legacie as a before-7am contract-enforced email.
Development bid writing
Bid WriterDiscovers and triages relevant tenders and frameworks, runs Companies House due diligence, assembles evidence and writes compliant, branded, deadline-driven PQQ and ITT submissions end-to-end.
Outcome. Bids are written and evidenced end-to-end against a won-bid library — the Bid Writer archetype runs live in the Legacie fleet.
Resident and leaseholder correspondence desk
Support ConciergeTriages the resident and leaseholder inbox, classifies repair, service-charge and lease queries, drafts replies in the operator's voice and routes anything contentious to a human.
Outcome. Resident correspondence is triaged and largely drafted before the team starts, with hostile or sensitive mail held for review.
Lease and document register control
Document ControlMaintains the lease, certificate and contract register, files inbound documents to the right building and unit, enforces version control and flags missing or expiring documents.
Outcome. The property document register stays current and audit-ready without manual filing.
Running in production at Legacie
Live proof: this is the Legacie deployment — a Usermode fleet (Sarah credit control, Henry property and compliance, Aaron management accounts, Jacob bid writing, Ruby EA) runs standing daily and weekly routines across MRI, Blocks Online and Fixflo with human approval gates on spend and external sends. ~3,300 units across 28 buildings supervised 24/7; monthly rent roll under autonomous credit control; gas/EICR/EPC on a 60/30/14-day ladder; a before-7am contract-enforced finance workbook.
Read the Legacie storyGive us a job description. You get a tested agent.
Brief it like you would a new hire. We build it, test it against your reality until the evals are green, ship it in 14 days — then keep adding features so your agents always stay ahead.
- Role
- Credit Control Specialist
- Owns
- Chases rent and service-charge arrears across active tenancies daily
- Good looks like
- Its one job done every day, to a standard we test before it ships.
- Never
- Send or commit anything external without a human approval.
- 1Build
Systems wrapped as MCP tools. One job, one gate.
- 2Test
Golden traces + shadow mode behind a reply whitelist.
- 3Ship
Live on your channels in 14 days — governed and audited.
- 4Iterate
Monthly evals + new features, so it stays ahead.
Sarah
Credit Control Specialist
- Golden traces passing
- Approval gate on every external send
- Attributed + audited
“An agent you cannot test is not a product. It is a rumour with API access.”
See how we workPut your real estate and property operation on autopilot
Start with a £2,500 AI Readiness Audit on your stack — a ranked map of where the integration tax costs you most, fully credited against any engagement.