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Company

We build the workforce we wished we had

Usermode builds and operates an autonomous AI workforce — a full team of named AI employees that runs real operations inside a business's own systems. We prove it the only way that counts: live in production across multiple diverse industries today. Usermode is operated by the team behind M-Heath-Consulting.

What we believe

A workforce you can actually trust with the work

The category is full of chatbots and pilots. We hold ourselves to a higher bar — real work, done safely, in production.

Augment people, don't replace them

Agents take the repetitive operational load so the team can spend its time on judgement, relationships and the work only people should do.

Governance comes first

Every autonomous capability ships with the guardrail that makes it safe to switch on — gated, attributed and audited from day one.

Outcomes over features

We measure ourselves on the operational work that actually gets done, not on a list of capabilities or a dashboard nobody opens.

Proven in production, not slideware

Everything we claim is grounded in live production deployments doing real work across diverse industries today — not a demo, a pilot or a roadmap.

Team

The people behind the workforce

A small, hands-on team that builds the agents, wires them into real systems and operates them in production every day.

Marc Heath

Marc Heath

Founder / Platform

Former aerospace engineer and agentic-AI specialist who has held multiple strategic and tactical roles across SMEs — broad, first-hand experience of exactly what's required from the agents and the platform. Built Usermode and runs it in production across multiple diverse industries, designing the fleet, governance and deployment model.

Methran

Founding Engineer

Owns deployments and day-to-day operations across the live fleets — keeping agents running on schedule inside each client's systems.

Gowtham

Senior Developer

Builds and maintains the integrations that wire agents into real systems — the connective tissue between the fleet and each client's stack.

Michael Heath

Engineering / Brand

Leads the brand rollout across both fleets, making the agents and their output consistent and presentable in front of clients.

Full biographies and photographs are being added.

Built in production

Live in production across diverse industries

Usermode is not a demo. It does real operational work for real businesses across multiple industries — proof that the same governed platform carries from one sector to the next by swapping integrations, not rebuilding.

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Work with us

See the workforce running for yourself

Book a 30-minute demo. We'll map the roles to your business and show you exactly what they'd do on day one.