Enterprise-grade. Transparent pricing.
We work with a select number of organisations, providing white-glove service and genuine partnership. Our pricing reflects the transformative value we deliver.
Growth
For mid-sized organisations ready to transform
* AI tokens + AWS infrastructure billed separately
- Up to 15 system integrations
- Core workflow automation
- 1-8 week implementation
- Team training (up to 50 users)
- Business hours support
- Monthly performance reviews
- Standard SLA (99.5% uptime)
Enterprise
For large organisations with complex requirements
* AI tokens + AWS infrastructure billed separately
- Unlimited integrations
- Advanced AI workflows
- Custom development included
- Full organisation training
- Dedicated success manager
- Weekly strategic reviews
- Premium SLA (99.9% uptime)
- On-site implementation support
Strategic
For PE firms and multinational corporations
* AI tokens + AWS infrastructure billed separately
- Multi-entity deployment
- Portfolio-wide integration
- Bespoke AI development
- Executive workshops
- 24/7 priority support
- Quarterly board reporting
- Enterprise SLA (99.99% uptime)
- Dedicated engineering team
- Custom security requirements
* AI Token Usage
All packages include our platform, integrations, and support. AI token consumption (API calls to language models) is billed separately based on your actual usage. This ensures you only pay for what you use and allows unlimited scaling without platform fee increases.
* AWS Infrastructure
Your Usermode instance runs on dedicated AWS infrastructure for maximum security, performance, and compliance. AWS costs are billed directly through your AWS account or can be managed by us with transparent pass-through pricing.
Includes compute (EC2/ECS), storage (S3/RDS), networking, and data transfer. Exact costs depend on usage patterns and data volumes.
We provide full transparency with detailed usage dashboards, cost forecasting tools, and monthly breakdowns. No hidden fees—you'll always know exactly what you're paying for.
Built for organisations that demand excellence
Large Enterprises
Organisations with 200+ employees seeking to unify fragmented systems and reduce operational overhead.
Private Equity Firms
PE firms looking to standardise operations across portfolio companies and accelerate value creation.
High-Growth Scale-ups
Fast-growing companies that need enterprise-grade infrastructure without enterprise-level headcount.
Multinational Corporations
Global organisations needing unified intelligence across regions, subsidiaries, and business units.
Frequently Asked Questions
What's included in the setup fee?
The setup fee covers our complete white-glove implementation: discovery workshops, system architecture, all API integrations, custom workflow development, security configuration, testing, team training, and go-live support. It's a fixed fee with no hidden costs.
What makes your implementation different?
Our founders work directly inside your system—not just configuring settings from afar. We join your team groups, build agents alongside you, create automations in real-time, and show you exactly how to set everything up for your specific business. You're not getting just software; you're getting hands-on expertise embedded in your organisation.
Can we start smaller and scale?
Absolutely. Many clients begin with a focused pilot covering specific departments or workflows, then expand across the organisation once value is proven. We'll help you identify the highest-impact starting point.
How long does implementation take?
Up to 8 weeks depending on complexity. Simple deployments can go live in as little as 1 week. Our founder-led approach ensures rapid, high-quality delivery with no compromise on quality.
What if we have legacy systems?
We specialise in connecting legacy systems—mainframes, custom databases, older ERPs. If it has data, we can integrate it. We've connected systems dating back to the 1990s.
How do we stay up-to-date with new features?
As part of our ongoing partnership, we deploy new capabilities directly into your system as they ship. You always have access to the latest features and AI advances—we ensure they're configured optimally for your workflows without you lifting a finger.
Is there a long-term contract?
Initial agreements are typically 12 months to ensure proper implementation and optimisation. After that, we offer flexible terms because we're confident you'll want to continue once you see the results.
Ready to discuss your requirements?
Book a strategy call with our founding team. We'll provide a custom proposal based on your specific needs, systems, and goals.
Book Strategy Call