The AI-native operations platform for any organisation
Usermode connects any organisation’s data to AI and agents — building custom MCP and Claude Desktop integrations — then runs a governed workforce of specialists across email, WhatsApp and Teams. You own the IP. Proven live across multiple industries.
“AI cannot reason about data it cannot see.”Marc Heath, founder — The Integration Tax
- SAWorkingSarahCredit control
Chasing 14 overdue tenancies
- JAWorkingJacobBid writing
Drafting ITT response · Durham PBSA
- HENeeds youHenryProperty compliance
3 EICR certificates expiring in 14 days
- AAScheduledAaronManagement accounts
SIBAR workbook delivered · 06:00
- SCWorkingScarlettMarketing
Scheduling 4 posts for the week
Running real operations today across
Live across diverse industries — from engineering, construction and sports to legal, finance and property management.
Agent types built and deployed across diverse industries
Property, construction and industrial inspection
Residential units supervised around the clock
Autonomous action on email, WhatsApp & Teams
Most enterprise AI fails for one reason: the data is trapped.
Not because the model is weak — because the data it needs is locked behind a dozen SaaS portals, six file shares and a CSV someone exports by hand on the second Monday of the month. We call it the integration tax. It’s paid in three currencies.
Time
Point integrations take six to nine months. The deadline that needed the data came and went.
Quality
Agents reason over partial data and give confident, partial answers — worse than none.
Trust
The second time an agent is wrong because it couldn't see the contract, the sponsor stops answering emails.
Connect any data to AI and agents
We wrap each of your systems as a self-contained slice — data to API to tools — so your agents see clean, named tools, not vendor APIs. Because we build to the open Model Context Protocol, the same integrations also work in Claude Desktop. One system breaking can never cascade into the rest.
- Custom MCP servers built for your stack — wrapped to order.
- Migrate from SaaS dependency to full data ownership at your pace.
- You own the repo, the data and the integrations. No lock-in.
The model is rented. Your knowledge is the moat.
Foundation models are extraordinary — and interchangeable. Within a year, today’s best is a commodity everyone has. What compounds is everything a model can’t know on its own: your data, your decisions, your history, your gates, your tests. Usermode turns every interaction into durable organisational knowledge — a living graph your whole fleet reads, writes and reuses.
Durable memory, not a vector store
A durable memory plane the whole fleet shares — personal, corpus and org-canonical banks, governed by role-based access. Every agent that runs makes the next one smarter.
It consolidates while you sleep
Each night the fleet ‘dreams’: it summarises, ranks and promotes what it learned — with a human on the promotion gate. Knowledge captured once is reused everywhere.
The asset that appreciates
The model will be obsolete within the year. Your decisions, history, relationships and tests only compound. The longer the fleet runs, the harder you are to catch.
“Memory is the difference between a colleague and a calculator.”
A whole team, not a single bot
One orchestrator coordinates a fleet of named specialists — each owning a function, each allowed exactly one job, working inside your real systems.
“One assistant that can do everything is a liability with a personality. A fleet of specialists is an organisation.”
12 specialists live in production across diverse industries today.
Meet every agentYour team already works in WhatsApp. So do ours.
Usermode agents don’t hide behind another dashboard to check. They reach the right person on the channel they already use — to report, to ask, or to get a decision — and act the moment they have the go-ahead.
Give us a job description. You get a tested agent.
Brief it like you would a new hire. We build it, test it against your reality until the evals are green, ship it in 14 days — then keep adding features so your agents always stay ahead.
- Role
- Credit Controller
- Owns
- Arrears across every tenancy and service charge
- Good looks like
- Every overdue account chased daily; payments reconciled; statements out on time
- Never
- Send anything external without a human approval
- 1Build
Systems wrapped as MCP tools. One job, one gate.
- 2Test
Golden traces + shadow mode behind a reply whitelist.
- 3Ship
Live on your channels in 14 days — governed and audited.
- 4Iterate
Monthly evals + new features, so it stays ahead.
Sarah
Credit Controller
- Golden traces passing
- Approval gate on every external send
- Attributed + audited
“An agent you cannot test is not a product. It is a rumour with API access.”
See how we workOne platform. Every industry.
The same governed fleet carries from one sector to the next by swapping integrations, not rebuilding. Two are proven live today; the rest are ready to wrap.
Delivered as an agency. Yours to keep.
Not a platform you have to staff and integrate yourself. A fixed-price first step, a fixed timeline, and a full handover of the IP.
Discover
A fixed-price AI Readiness Audit ranks your workflows and names the outcomes.
Imagine
We pick the first slice, define what good looks like and set the eval.
Redesign
Vertical slice → MCP → agent, live in 14 days behind a reply whitelist.
Actualise
Monthly tuning and evals; migrate to full data ownership at your pace.
£2,500, two weeks — fully credited against any tier you sign within 30 days.
The speed pledge: live in 14 days on Pilot · 21 on Embed · 28 on Partner. Miss it and the next month is on us.
Autonomy you can trust
Every autonomous capability ships with the guardrail that makes it safe to switch on. Governance is the product, not the footnote.
Fail-closed permissions
Read-only roles are technically prevented from changing your systems — not just told not to.
Approved sends only
Every external message requires a signed, time-limited, recipient-bound authorisation.
Human approval gates
Spend and sensitive actions pause for a person before anything leaves the building.
Tamper-evident audit
Every action is attributed and written to an append-only security-event ledger.
Isolated by tenant
Your fleet runs in your own isolated cloud environment — no shared runtime between clients.
Redacted by default
Agent memory, queries and PII are never written to operator logs.
Not a demo. Running in production today.
The category is full of pilots and prototypes. Usermode is in production — doing real operational work for real businesses across diverse industries.
Start where it hurts most. Live in 14 days.
Book a demo and we'll map a fleet to your business — or start with a £2,500 AI Readiness Audit, fully credited when you sign.