An autonomous operations team for a 3,300-unit property group
Credit control, compliance and management accounts — run every day by a Usermode fleet across MRI, Blocks Online and Fixflo.
What needed to change
Legacie develops and operates build-to-rent and leasehold residential at scale — thousands of homes and 28 leasehold buildings. Arrears chasing, repairs triage, compliance-certificate tracking and credit control were all run manually across MRI, Blocks Online and Fixflo, consuming senior time and leaving deadlines exposed.
The fleet we deployed
Usermode deployed a fleet wired into Legacie's live property stack, each agent running standing daily and weekly routines with human approval gates on spend and external sends — a credit controller, a round-the-clock blocks supervisor, a management accountant, a development bid writer and an executive assistant.
Usermode is a design partner to Legacie — every agent runs on standing schedules with human approval gates on spend and external sends.
What it does, every day
Units supervised around the clock across 28 buildings
Monthly rent roll under autonomous credit control
Day compliance ladder for gas, EICR and EPC certificates
Daily finance workbook delivered as a contract-enforced email
Wired into the live stack
Run a fleet like Legacie's
Book a 30-minute demo and we'll map the same governed, autonomous fleet to your own operations.