Skip to content
All solutions
Solutions / Marketing & creative agencies

A delivery and operations workforce that protects margin — joining your project management, time, billing and reporting so nothing falls between the brief and the invoice.

A delivery-and-operations fleet that catches margin erosion while projects are live, ships branded client reports on the first of the month, plans resourcing weeks ahead and drafts evidenced pitches — powered by the same document-intelligence and BD muscle Usermode runs live.

The problem

The work lives in the seams

Agencies run a project tool, a separate billing and time system, a media stack and a pile of client reporting spreadsheets — and profitability hides in the gaps, so time goes unlogged, scope creep is invoiced late, and client reports are rebuilt by hand every month.

Your stack today

HubSpot / SalesforceProductive / Scoro / SynergistClickUp / Teamwork / WrikeHarvest / time trackingXero / QuickBooksGoogle Ads & Meta AdsGA4Figma / Adobe Creative Cloud

Real software, wrapped as tools your agents can use — no rip-and-replace. Any system not listed is wrapped to order.

The mechanism

From your systems to your agents

We wrap each system as a clean, named tool at the MCP boundary — so a specialist sees tools, not vendor APIs, and one system breaking never cascades into the rest.

HubSpot / Sales…Productive / Sc…ClickUp / Teamw…Harvest / time …Xero / QuickBoo…MCPAAAaronProject Profitability Acc…GEGeorgiaClient Reporting AnalystRURubyResourcing & Utilisation …JAJacobNew-Business Proposal Wri…SCScarlettCreative QA & Brand Guard…
The workforce

The specialists for marketing & creative agencies

Named agents for this sector — each a transferable function, grounded on a specialist already running live in the fleet.

AA

Project Profitability Accountant

Joins logged time, project budgets and actual costs into a live margin read per client and project, flags overruns and scope creep as they happen and assembles a weekly profitability pack with at-risk jobs named.

Modelled on Aaron · Management Accountant (Legacie)

GE

Client Reporting Analyst

Pulls campaign and analytics data across every paid and organic channel, builds the monthly client performance report against agreed KPIs in the agency's template and drafts the commentary for the account lead.

Modelled on Georgia · Business Intelligence (WH Scott)

RU

Resourcing & Utilisation Coordinator

Reads the project pipeline and current allocations to flag who is overbooked and who is idle in the weeks ahead, surfaces clashes early and drafts a balanced resourcing plan for the resourcing lead.

Modelled on Ruby · Executive Personal Assistant (Legacie)

JA

New-Business Proposal Writer

Drafts proposals, scopes and pitch decks from the brief and the won-work library, prices them against standard rate cards and assembles a branded, vision-checked document for sign-off.

Modelled on Jacob · Business Development Director (Legacie)

SC

Creative QA & Brand Guardian

Runs deliverables through a brand and brief check before they reach the client, flags off-spec assets, keeps the approval chain and version history clean and routes each round of feedback.

Modelled on Scarlett · Marketing Manager & Brand Guardian (Legacie)

In practice

What the fleet does

A governed specialist for each job — each allowed exactly one role, each gated, attributed and audited. We never put judgement and a send button in the same box.

Project profitability and margin watch

Management Accountant
Productive / Scoro / SynergistHarvest / time trackingXero / QuickBooks

Joins logged time, project budgets and actual costs into a live margin read per client and project, flags overruns and scope creep as they happen, and assembles a weekly profitability pack with the at-risk jobs named.

Outcome. Margin erosion caught while the project is live, not discovered in the post-mortem.

Client reporting and performance roll-up

Business Analyst
Google Ads & Meta AdsGA4HubSpot / Salesforce

Pulls campaign and analytics data across every paid and organic channel, builds the monthly client performance report against agreed KPIs in the agency's template, and drafts the commentary — staged for the account lead to approve.

Outcome. Branded client reports ready on the first of the month instead of a recurring reporting scramble.

Resourcing and utilisation planner

Executive Assistant
Productive / Scoro / SynergistClickUp / Teamwork / WrikeHarvest / time tracking

Reads the project pipeline and current allocations to flag who is overbooked and who is idle in the weeks ahead, surfaces clashes before they bite, and drafts a balanced resourcing plan for the resourcing lead to confirm.

Outcome. Capacity problems spotted weeks ahead, so delivery and hiring decisions are made early.

New-business proposal and pitch writing

Bid Writer
HubSpot / SalesforceProductive / Scoro / SynergistFigma / Adobe Creative Cloud

Drafts proposals, scopes and pitch decks from the brief and the agency's won-work library, prices them against standard rate cards, and assembles a branded, vision-checked document for the new-business lead to sign off.

Outcome. Well-evidenced, on-brand proposals out the door faster, drawn from what the agency has already won.

Creative QA and asset version control

Document Control
ClickUp / Teamwork / WrikeFigma / Adobe Creative Cloud

Runs deliverables through a brand and brief check before they reach the client, flags off-spec assets, keeps the approval chain and version history clean, and routes each round of feedback to the right owner.

Outcome. Fewer embarrassing brand slips and a controlled, traceable approval trail on every asset.

Capability framing

No client named here — only what we’d build

Powered by the same document-intelligence and BD muscle Usermode runs live — a vision-judged authoring loop that produces brand-locked, audit-ready documents, and a bid writer that drafts evidenced proposals from a won-work library. For an agency that is proposal writing, client reporting and margin control on a different stack.

Every agent above is grounded on a specialist already running live in the fleet — the same patterns, wrapped onto your systems.

How we build

Give us a job description. You get a tested agent.

Brief it like you would a new hire. We build it, test it against your reality until the evals are green, ship it in 14 days — then keep adding features so your agents always stay ahead.

Job description
Role
Project Profitability Accountant
Owns
Joins logged time
Good looks like
Its one job done every day, to a standard we test before it ships.
Never
Send or commit anything external without a human approval.
  1. 1Build

    Systems wrapped as MCP tools. One job, one gate.

  2. 2Test

    Golden traces + shadow mode behind a reply whitelist.

  3. 3Ship

    Live on your channels in 14 days — governed and audited.

  4. 4Iterate

    Monthly evals + new features, so it stays ahead.

AA

Aaron

Project Profitability Accountant

Live
  • Golden traces passing
  • Approval gate on every external send
  • Attributed + audited
Live in 14 days, then improved every month.

“An agent you cannot test is not a product. It is a rumour with API access.”

See how we work
Start where it hurts most

Put your marketing & creative agencies operation on autopilot

Start with a £2,500 AI Readiness Audit on your stack — a ranked map of where the integration tax costs you most, fully credited against any engagement.