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usermodeWH Scott Group
Industrial lifting & inspection (TIC)United Kingdom & Ireland

Bid writing and business intelligence for an industrial inspection group

Autonomous tender hunting, board-grade BI and jurisdiction-aware credit control across Business Central, CoreRFID and Microsoft 365.

The challenge

What needed to change

WH Scott Group is a multi-brand lifting and inspection business (WH Scott, Re-Ropes, Metlab) pursuing an ambitious growth plan. Winning more work meant hunting tenders daily, writing compliant bids against a strict ISO/EN regime, and reading performance across four separate data planes — none of it scalable by hand.

The approach

The fleet we deployed

Usermode deployed a fleet that proves the same platform carries from property to industrial inspection by swapping integrations, not rebuilding: a BD agent orchestrating a senior-grade bid writer over a won/lost tender knowledge base, a business analyst fusing Business Central, CoreRFID and Microsoft 365 with external intelligence, an HSQE manager and a jurisdiction-routed group credit controller.

Chloe
Business development & bids
Georgia
Business intelligence
Brian
HSQE
Sharon
Group credit control

Usermode is a design partner to WH Scott Group — every agent runs on standing schedules with human approval gates on spend and external sends.

The outcomes

What it does, every day

Daily

Autonomous tender ingest and deadline-driven bid cadence

4 systems

Fused into board-grade BI decks, on demand

UK + IE

Jurisdiction-routed credit control with statutory interest

One platform

New sector, new integrations — same governed fleet

Integrations

Wired into the live stack

Business CentralCoreRFIDMicrosoft 365SharePoint
See it for yourself

Run a fleet like WH Scott Group's

Book a 30-minute demo and we'll map the same governed, autonomous fleet to your own operations.