Agents that connect the shop floor to the ledger — quoting, chasing, reconciling and reporting across ERP, MES and CMMS without the CSV exports.

Reads inbound RFQs and customer enquiries, pulls bill-of-materials, routing and current material/labour rates from the ERP, drafts a costed quotation against margin rules, and assembles a branded response — chasing the technical detail it needs rather than guessing.

Outcome. Quotes go out the same day with consistent margins and full BOM backing, instead of stacking up behind whichever estimator is free.

Reconciles payments against the sales ledger, chases overdue invoices on a structured cadence, applies statutory interest where due, and escalates disputed POD or quality-hold deductions with the context pulled straight from the ERP and despatch records.

Outcome. Aged debt is worked daily with full despatch and dispute context attached, so cash collection no longer waits on the finance team's spare capacity.

Fuses MES production data, CMMS maintenance history and ERP order data into a single view of OEE, scrap, downtime drivers and on-time-in-full — the cross-system analysis that today needs three exports and a manual merge — delivered as a board-grade operations deck.

Outcome. Leadership and plant managers see what is actually driving downtime and missed shipments from one sourced view, on demand, not after a week of spreadsheet stitching.

Triages inbound quality issues and customer complaints, opens and tracks non-conformance reports and CAPAs through the quality system, chases owners to closure against the required timeline, and assembles audit-ready evidence packs with certificates of conformity and traceability records.

Outcome. CAPAs and NCRs move through to closure on schedule with a tamper-evident trail, so a quality audit finds a complete, current record rather than a backlog.

Monitors open purchase orders and supplier acknowledgements, chases late deliveries and missing ASNs, reconciles goods-received notes against orders and invoices, and routes exceptions — three-way-match failures, price discrepancies — to the right buyer with the evidence attached.

Outcome. Supplier follow-up and three-way-match exceptions are handled autonomously, keeping the production schedule fed without a buyer living in the inbox.

Reconciles the ledger, values work-in-progress and finished stock against MES production data, and delivers a scheduled management-accounts pack with variance notes on material usage, labour recovery and overhead absorption.

Outcome. A finance pack with true production-backed stock and margin figures lands on a standing schedule, not days after month-end.